IV’S GOURMET Privacy Policy
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Last updated: October, 2023
This Privacy Policy outlines IV’S GOURMET’s practices regarding the collection, use, and disclosure of your information when using our services. It also explains your privacy rights and legal protections.
By using our services, you agree to the collection and use of information as described in this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial capitalization have specific meanings defined in the following conditions. These definitions apply whether they appear in singular or plural form.
Definitions
For the purpose of this Privacy Policy:
Account means a unique account created for you to access our services.
Affiliate refers to an entity that controls, is controlled by, or is under common control with IV’S GOURMET, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as “IV’S GOURMET,” “We,” “Us,” or “Our” in this Policy) refers to IV’S GOURMET, 15 Paperbark Road, Fourways Gardens, JHB, 2055.
Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website.
Country refers to South Africa.
Device refers to any device that can access our services, such as a computer, cellphone, or digital tablet.
Personal Data encompasses any information related to an identified or identifiable individual.
Service pertains to the IV’S GOURMET website.
Service Provider denotes any natural or legal person who processes data on behalf of IV’S GOURMET. It refers to third-party companies or individuals employed by IV’S GOURMET to facilitate the service, provide services, or assist in analyzing how the service is used.
Usage Data comprises data collected automatically, generated by the use of the service or from the service infrastructure itself (e.g., duration of a page visit).
Website refers to IV’S GOURMET, accessible from www.iV’s Gourmet.co.za.
You indicates the individual accessing or using the service, the company, or another legal entity on behalf of which such an individual accesses or uses the service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may request certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the service and may include:
- Device’s Internet Protocol address (IP address)
- Browser type and version
- Pages of our service visited
- Time and date of visit
- Time spent on pages
- Unique device identifiers
- Other diagnostic data
- When accessing the service through a mobile device, we may collect information such as the type of mobile device used, unique ID, mobile device’s IP address, mobile operating system, mobile Internet browser type, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends when visiting our service or accessing it via a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track service activity and store specific information. These technologies include beacons, tags, and scripts for data collection and service improvement. Technologies used may include:
Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse all Cookies or indicate when one is being sent. However, not accepting Cookies may limit your access to some parts of our service.
Web Beacons: Electronic files in certain sections of our service and emails, used for various purposes, including user visit counts, email tracking, and website statistics.
Cookies can be Persistent or Session Cookies. Persistent Cookies remain on your personal computer or mobile device when offline, while Session Cookies are deleted upon closing your web browser.
Use of Your Personal Data
IV’S GOURMET may use Personal Data for various purposes, including but not limited to:
Providing and maintaining our service.
Managing your account and access to service functionalities.
Fulfilling contractual obligations, including product or service purchase contracts.
Contacting you via email, telephone calls, SMS, or equivalent forms of electronic communication for updates, informational communications, or security updates.
Offering news, special offers, and general information about products, services, and events similar to those you’ve interacted with, unless you opt out.
Managing and responding to your requests.
Business transfers and evaluations, such as mergers, acquisitions, and asset transfers.
Other purposes like data analysis, usage trend identification, evaluating promotional campaign effectiveness, and improving our service, products, services, marketing, and user experience.
Retention of Your Personal Data
IV’S GOURMET retains Personal Data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce legal agreements and policies. Usage Data may be retained for internal analysis and security enhancement purposes.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at IV’S GOURMET’s operating offices or in other locations where processing parties are located. This may involve transferring information to locations outside your state, province, country, or jurisdiction, where data protection laws differ.
By providing your information and consenting to this Privacy Policy, you agree to such transfers. IV’S GOURMET will take necessary measures to ensure data security and compliance with this Privacy Policy when transferring data to other locations.
Deleting Your Personal Data
You have the right to request the deletion of your Personal Data that IV’S GOURMET has collected. Our service may provide options for you to delete certain information directly. You may also update, amend, or delete your information by signing in to your account and visiting the account settings section.
Note that certain information may be retained if IV’S GOURMET has a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If IV’S GOURMET is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before such transfer occurs, and it becomes subject to a different Privacy Policy.
Law Enforcement
IV’S GOURMET may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency, under specific circumstances.
Other Legal Requirements
IV’S GOURMET may disclose your Personal Data in good faith belief when necessary to:
Comply with legal obligations
Protect and defend the Company’s rights or property
Investigate and prevent wrongdoing in connection with the service
Protect the personal safety of service users or the public
Protect against legal liability
Security of Your Personal Data
While IV’S GOURMET employs commercially acceptable means to protect your Personal Data, the security of your information cannot be guaranteed entirely. No method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
IV’S GOURMET does not address individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If you are aware that your child has provided Personal Data to IV’S GOURMET without parental consent, please contact us.
If we rely on consent as a legal basis for processing information, and your country requires parental consent, we may require such consent before collecting and using that information.
Links to Other Websites
Our service may contain links to other websites not operated by IV’S GOURMET. We strongly advise reviewing the Privacy Policy of every site visited, as we have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.
Changes to this Privacy Policy
IV’S GOURMET may update this Privacy Policy periodically. Notice of changes will be provided via email or a prominent notice on our service, prior to the changes taking effect. The “Last updated” date at the top of this Privacy Policy will be updated accordingly.
You are encouraged to review this Privacy Policy periodically for any changes, as they become effective upon posting on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: orders@ivsgourmet.co.za
By phone: +27 65 975 3434